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ux-guide.18f.gov
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| | | | | An example worksheet to engage research teams in post-moderated research conversation | |
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18f.gsa.gov
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methods.18f.gov
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| | | | | Observing users as they attempt to use a product or service while thinking out loud. | |
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methods.18f.gov
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| | | An iterative process for identifying the root cause of a problem by posing the question | ||