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 channellife.in
Amelia wins Aragon Research Innovation Award for Conversational AI
| | channellife.co.uk
Messaging tech pioneer Known rebrands as Kudosity in strategic shift
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| | Known Pty Limited, a pioneer in messaging technology, has rebranded to Kudosity to streamline its business structure and enhance market offerings.
| | telconews.co.uk
The importance of conversational AI in contact centres
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| | 8x8 publishes report highlighting the growing adoption and value of conversational AI in the contact centre industry.
| | securitybrief.in
Zscaler report highlights Generative AI security risks
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| | Despite 92% of Indian organisations viewing generative AI tools as security risks, 95% are using them, says a Zscaler report.
| | theconversation.com
Why OpenAI's solution to AI hallucinations would kill ChatGPT tomorrow | Live Science
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| OpenAI has published a new paper identifying why ChatGPT is prone to making things up. Unfortunately, the problem may be unfixable.